The type of personal information we collect We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it Most of the personal information we process is provided to us directly by you for one of the following reasons:
To register for a class, workshop, event, or treatment as a student/client of LC Holistics.
We use the information that you have given us in order to maintain client/student records, book appointments and classes, and to keep in touch with you. We will not share this information with anyone outside of LC Holistics.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Your consent. You are able to remove your consent at any time. You can do this by contacting lisa@LCHolistics.com We have a legal obligation. We have a legitimate interest.
How we store your personal information Your information is securely stored. We keep hard copy consultation forms for a minimum of seven years after you cease being an active client or student of LC Holistics. We will then dispose your information by shredding the document.
Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at lisa@LCHolistics.com or 07553 073616 if you wish to make a request.
Information Controller: Lisa at LC Holistics is the information Controller.
ICO Registration: Lisa at LC Holistics is not registered with the ICO, nor required to do so under their self assessment guidelines.
How to complain If you have any concerns about our use of your personal information, you can make a complaint to us at lisa@LCHolistics.com You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk